Shipping & Delivery
Shipping & Delivery
Thank you for shopping with MotoReady.
This Shipping & Delivery Policy explains how orders are processed, shipped, tracked, and delivered. Please review the information below before placing an order.
By placing an order through MotoReady, you agree to the shipping terms outlined in this policy.
1. Order Processing Time
Orders are typically processed within 1–3 business days.
Business days are Monday through Friday, excluding weekends and public holidays.
After placing your order, you may receive:
- Order confirmation email
- Shipping confirmation email
- Tracking information once the order has been dispatched
During peak seasons, holidays, high-demand periods, supplier delays, or carrier delays, processing may take up to 5 business days.
Processing time is separate from delivery time.
2. Shipping Fee
MotoReady offers a simple flat-rate shipping structure.
Flat Shipping Fee: $6.90 per order
There are no hidden shipping fees at checkout unless otherwise stated.
Shipping fees are generally non-refundable once an order has been shipped, except in cases where the issue is caused by a confirmed MotoReady error or a verified defective item.
3. Estimated Delivery Time
Estimated delivery times may vary depending on the destination, carrier, product availability, and logistics conditions.
United States
5–10 business days
International Orders
10–20 business days
Delivery times are estimates only and are not guaranteed.
Delays may occur due to:
- Carrier delays
- Weather conditions
- Seasonal logistics volume
- Customs processing
- Incorrect or incomplete address information
- Local delivery restrictions
- Product availability or fulfillment delays
MotoReady will do its best to provide accurate shipping information, but final delivery timing may depend on the shipping carrier and other external factors.
4. Tracking Information
All eligible orders include tracking information.
Once your order has been shipped, you will receive a tracking number by email.
Please note that tracking updates may take 2–5 business days to appear after shipment due to carrier processing times.
If your tracking information does not update immediately, this does not necessarily mean the package has not shipped.
5. Shipping Partners
MotoReady may work with major shipping carriers and logistics partners, including but not limited to:
- USPS
- UPS
- FedEx
- DHL
- Other regional or international logistics providers
The shipping carrier may vary depending on the destination, package size, item type, warehouse location, and available shipping route.
MotoReady does not guarantee that a specific carrier will be used unless clearly stated at checkout.
6. Order Changes & Address Updates
If you need to change your shipping address or order details, please contact us as soon as possible.
Address changes must be requested within 12 hours of placing the order.
Once an order has been processed, packed, fulfilled, or shipped, we cannot guarantee that changes can be made.
Customers are responsible for entering the correct shipping address at checkout.
MotoReady is not responsible for delivery issues caused by:
- Incorrect address
- Incomplete address
- Wrong apartment, unit, or suite number
- Refused delivery
- Unclaimed package
- Recipient unavailable
- Local delivery restrictions
If a package is returned due to an address or delivery issue, MotoReady may offer, at its discretion:
- Reshipment, with additional shipping fees
- Refund of the product price, excluding original shipping fees
- Other support based on the carrier’s available information
7. Lost, Delayed, or Stolen Packages
If your package is delayed or appears to be missing, please first check your tracking information and contact the shipping carrier directly.
If a package is marked as Delivered but cannot be located, please contact the carrier first to file a claim or request delivery details.
MotoReady will assist when possible, but final resolution may depend on the carrier’s investigation and confirmation.
Once a package is confirmed as delivered by the carrier, MotoReady is not responsible for packages that are lost, stolen, misplaced, or received by another person after delivery confirmation.
8. Split Shipments
For orders containing multiple items, products may be shipped separately.
This may happen due to:
- Different warehouse locations
- Product availability
- Package size or weight
- Carrier routing
- Fulfillment timing
If your order is shipped in multiple packages, you may receive more than one tracking number.
No additional shipping fee will be charged for split shipments unless otherwise stated at checkout.
9. International Shipping
MotoReady may ship to selected international destinations.
For international orders, please note:
- Import duties are not included unless clearly stated at checkout
- Customs taxes are not included unless clearly stated at checkout
- Brokerage fees and local handling fees may apply
- These charges are determined by the destination country
- Customers are responsible for all applicable import fees, duties, taxes, and customs charges
Customs delays are outside of MotoReady’s control.
If an international package is delayed, held, refused, returned, or disposed of due to customs issues, unpaid import fees, local restrictions, or failure to provide required information, any refund may exclude shipping costs, return costs, customs fees, and other related charges.
10. Delivery Responsibility
MotoReady is responsible for preparing and shipping your order according to the information provided at checkout.
Once the shipment is accepted by the carrier, delivery progress is managed by the carrier.
Once tracking shows that the package has been Delivered, responsibility for the package transfers to the recipient.
MotoReady is not liable for lost, stolen, misplaced, or unattended packages after confirmed delivery by the carrier.
11. Motorcycle Product Delivery Notes
Some motorcycle accessories may vary in size, packaging, handling requirements, or shipping route.
Larger or heavier items may require additional processing time.
Customers are responsible for reviewing product details, compatibility information, and shipping information before placing an order.
If you have questions about a product before purchasing, please contact us before placing your order.
12. Contact Information
For shipping-related questions, please contact our support team:
Email: sionrawbardshap@gmail.com
Official Store: https://motoready.us
We typically respond within 1–2 business days, Monday through Friday.
To help us assist you faster, please include your order number, full name, and a clear description of your shipping question.
13. Final Notes
Shipping times are estimates and are not guaranteed.
Delays may occur due to factors outside MotoReady’s direct control, including carrier operations, customs processing, weather, seasonal volume, or incorrect delivery information.
By placing an order with MotoReady, you agree to the terms outlined in this Shipping & Delivery Policy.
MotoReady Official Store
Motorcycle Accessories & Gear